Privacy Policy.
How we collect, use and protect your personal information.
Last updated: 2026. This policy explains how Asterbank Landscaping ("we", "us") handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
When you submit a quote request or contact us, we collect the details you give us: your name, phone number, email address, suburb, the service you need, and any notes about your project. If you call or email us, we keep a record of that contact.
When you browse our website, we and our analytics providers may automatically collect technical information such as your device type, browser, approximate location, pages viewed, and how you arrived at the site (including from Google Ads).
How we use your information
- To respond to your enquiry, prepare a quote, and carry out work you engage us for.
- To contact you about your enquiry or project.
- To measure and improve our website and advertising, including understanding which ads and pages lead to enquiries.
We do not sell your personal information.
Cookies, analytics and advertising
We use Google Analytics and Google Ads to understand how people use our site and how our advertising performs. These services use cookies and similar technologies to collect usage data and to measure conversions (for example, when a quote request is submitted or our phone number is tapped). This data may be used by Google for remarketing, meaning you may later see our ads on other websites.
You can opt out of Google Analytics using the Google Analytics opt-out browser add-on, manage ad personalisation through your Google Ad Settings, and control or clear cookies through your browser settings.
Who we share it with
We share personal information only with service providers who help us run our business, including:
- Formspree, which processes and delivers our quote-request form submissions.
- Google (Analytics and Ads), for website measurement and advertising.
- Cloudflare, which hosts and serves this website.
We may also disclose information where required by law.
How long we keep it
We keep enquiry and customer records for as long as needed to respond to you, deliver our services, and meet our legal and tax obligations, after which we securely delete or de-identify them.
Your rights
You can ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing hello@asterbank.com.au. We will respond within a reasonable time. If you have a privacy concern you are not satisfied with, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Asterbank Landscaping
Email: hello@asterbank.com.au
Phone: (03) 4328 2781
Servicing Clyde North, Officer, Pakenham, Berwick.